Hello, my name is Ken Dalpe and I’m excited to share the origins and history of my company with you. Fourty years of experience in and around the building trades has become the foundation which helped build Dalpe Electric. Forming this company from the ground up has been extremely enjoyable. What I like most about my business is the personal contact with my employees and customers.
At Dalpe Electric we look forward to the diversity and challenges of our jobs and enjoy meeting and developing long-lasting relationships with our customers. If I have discovered anything in business it’s that the bottom line should not represent profit but people.
|FROM THE BOSS’S DESK
Kenneth Dalpe – Owner
FIVE COMMITMENTS TO YOU
We believe that the success of our company is based on discovering and meeting the needs of our customers. Five factors, in particular, have been found to be of the utmost importance to our customers as well as our team at Dalpe Electric:
Business Ethics: Honesty and integrity are the basis of our business. At Dalpe Electric we value you as a vital member of our team. Without you, our customer, we would not exist.
Phone Service: Only experienced staff members answer our phones. If for some reason this is not possible, then a monitored answering system takes your information and dispatches it to the appropriate person.
Commitment: At Dalpe Electric we understand the importance of follow-up calls, prompt appointments, accurate estimates and delivered services as quoted.
Personal Touch: Friendly, courteous, trustworthy and professional service is what makes Dalpe Electric a choice that you can make in confidence.
Warranty/Guaranty: At Dalpe Electric we have a wide range of experience in the electrical industry. We are so confident of our staff and their workmanship that we back up all our work with a One Year Warranty on materials and a Lifetime Guaranty on all our labor.
OUR BUSINESS PHILOSOPHY
The foundation of Dalpe Electric is friendly, courteous and honest service at a reasonable price. Customers and employees are the most important elements of our business. Our 90% referral and repeat customer base are a testimony to our success. Our endeavor is not just to meet your immediate needs but to look out for your best interests and future needs.